Prodos bv is a full service digital agency or a service provider in the field of online marketing in the broadest sense of the word. Design and development, maintenance and marketing are taken care of by Prodos bv. Our services are offered through our website www.prodosagency.com.
If you give us an order, subscribe to one of our services, visit our website or contact us by phone, email, social media or through the online contact form or chat function on our website, your personal data will be processed. In this privacy statement, you can read which of your personal data we process, how we do this and for what purpose.
Person responsible for processing
Willem Arntszlaan 115-C
3734 EE DEN DOLDER
Our data protection officer is Mr. L. van Wijngaarden. If you have any questions, please contact him at: email@example.com.
We process the following data:
- Name and surname
- Address and residence
- E-mail adress
- Phone number
- Trade name of sole proprietorship and general partnership
- Business address and postal address of a sole proprietorship and a general partnership
- Chamber of Commerce number of sole proprietorship and general partnership
- Customer, invoice and order number
- Social media account names
- Bank details
- IP adress
- Information about your activities on our website
- Data on your browsing behaviour across different websites
Special and/or sensitive personal data
We do not process special and/or sensitive personal data.
How do we obtain your data?
The personal data are provided by yourself to us in an intake interview, by e-mail, telephone, the online contact form on our website, the chat function on our website or when you visit our website and you have given us permission to place non-functional cookies.
Why do we obtain your data?
Personal data will only be processed by us if we are allowed to do so by law and only for the following purposes:
1. Execution of the agreement
– For communicating with the client by telephone and e-mail
– For creating an account
– For providing online services
– For providing technical support
– For creating and sending an offer or order confirmation
– For creating and sending the invoice
– For handling payments
2. Responding to your question or request
If you contact us by phone, email, the online contact form on our website, the chat function on our website or social media.
3. Website visits
To make our website work better, to make searching the website easier, to improve our service and to adapt to the wishes of the website visitor.
To be able to send you our newsletter if you are a customer of ours and have registered to receive the newsletter. Under each newsletter, you will be given the opportunity to unsubscribe.
To be able to show in our portfolio on our website which projects we have made.
We have balanced our interest in processing your data against your privacy interest and in all cases will not process more data than is necessary to achieve the above purposes.
We will not keep your data any longer than necessary to realize the above mentioned goals.
– Client details on quotes, invoices and payment details are kept for 7 years for our legal obligation to keep records.
– E-mail messages, chat messages and online contact forms are kept for 5 years as that is the legal limitation period for claims for compensation and these data can serve as evidence.
– Data for personalising our website (Google Analytics) is kept for 50 months.
– You can unsubscribe from our newsletter at any time. Under each newsletter you will find an option to do so.
– Entries in our portfolio on our website will only be removed after you have submitted a request for removal to us.
Prodos bv does not sell or rent your data to third parties. Your data will only be shared with third parties if this is necessary for the execution of the agreement you have entered into with us. We have made agreements with the companies that process your data for us to ensure that they will handle the data confidentially and protect it properly.
Your data is shares with the following partie
- Hosting provider
- Google Analytics for website statistics
- Phone provider
- Payment services
- Party for sending the newsletter
- Cloud service
Your data will not be shared with third parties located in countries outside the European Economic Area (EEA). The exception is that Google uses a server in the United States.
You have the right to view the personal data that we process about you, to change or have removed. You can also request us to limit the processing of your personal data in case the data are incorrect, the processing is unnecessary or the processing is unlawful. You can also submit an objection to the processing of your personal data. Finally, you can revoke the consent you have given us to process your personal data. If you wish to exercise the above rights, please send your request by e-mail to our Data Protection Officer: firstname.lastname@example.org.
Prodos bv requests identification for all requests, so that we can be sure that the request was made by you. When you send us a copy of your identity document, we request you to black out the passport photo, the strip with numbers at the bottom of the passport, the passport number and the Burgerservicenummer (BSN). This is to protect your privacy.
Finally, you have the possibility to file a complaint about our data processing with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.
If you wish, we will send your personal data to you so that you can transfer it to another party. The data will be provided in an Excel file.
We take the processing of your personal data seriously and have therefore implemented appropriate measures to prevent abuse, loss and other forms of unlawful processing.
The encrypted transmission of personal data through our website (SSL), the masking of parts of IP addresses, the use of strong passwords, the regular making of a back-up, the use of an ISO standard and a good anti-virus scanner and firewall are examples of these measures. If you feel that your data is not properly secured or if you have any indications that your data is being misused, please send an e-mail to email@example.com.
By placing functional cookies we ensure that you can visit our website more easily. You do not have to repeatedly enter the same information because your user preferences are stored. The placing of functional cookies does not require permission from the website visitor because they have little or no impact on your privacy.
To make it easy for you to get in touch with Prodos bv through social media, social media buttons of Facebook and LinkedIn are included on our website. These buttons work through pieces of code that originate from the social media themselves. Cookies are placed by means of these codes. Prodos bv has no influence on this. You are advised to read the privacy statement of the social media channels to know how they deal with privacy.
Personaliseation of advertising
In order to provide you with an even better online service and to show you relevant advertisements for our services, we use tracking cookies. For example, a Facebook Pixel enables us to see which services you are viewing on our website and to display advertisements that you may find interesting using the opportunities provided by the Facebook advertising platform.
Disabling and deleting cookies
Changes privacy statement
This privacy statement was last amended on 26 October 2020. In case our method of working changes, we are obliged to amend this privacy statement as well. The new privacy statement will always be published on our website.